Privacy Policy

1. Introduction

LENDVIBE ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data.

By using our website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please do not use our website or services.

2. Information We Collect

We may collect and process the following categories of information about you:

• Identity and Contact Data: such as name, job title, company name, email address, and telephone number, typically provided when you submit an enquiry or request a demonstration.
• Technical Data: such as IP address, browser type and version, time zone setting, operating system, and other technology on the devices you use to access our website.
• Usage Data: information about how you use our website and services, including pages visited, time spent, and navigation paths.
• Marketing and Communications Data: your preferences in receiving marketing communications from us and your communication preferences.

3. How We Collect Your Data

We use different methods to collect data from and about you, including:

• Direct interactions: information you provide when filling in forms, requesting a demo, or corresponding with us by post, phone, email, or otherwise.
• Automated technologies: as you interact with our website, we may automatically collect Technical Data via cookies, server logs, and similar technologies.
• Third parties: we may receive information about you from third parties such as analytics providers or business partners where you have interacted with them.

4. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we use your personal data in the following circumstances:

• To respond to enquiries and provide information you have requested, including scheduling demonstrations.
• To provide, maintain, and improve our website and services.
• To send you administrative or service-related communications.
• To send marketing communications where you have consented, or where permitted by legitimate interest, and you can opt out at any time.
• To comply with a legal or regulatory obligation.

5. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal data, we rely on one or more of the following: your consent; performance of a contract with you; compliance with a legal obligation; or our legitimate interests, provided these are not overridden by your rights and interests.

6. Cookies

Our website may use cookies and similar tracking technologies to distinguish you from other users, remember your preferences, and improve your browsing experience. You can set your browser to refuse some or all cookies, or to alert you when a website sets or accesses cookies. If you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

7. Data Sharing and Disclosure

We may share your personal data with:

• Service providers who provide IT, system administration, or analytics services on our behalf.
• Professional advisers, including lawyers, auditors, and insurers where necessary.
• Regulators and other authorities where required by applicable law.
• Third parties in connection with any business transfer, merger, or acquisition.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not sell your personal data to third parties.

8. International Transfers

Some of our external third parties may be based outside the country in which you are located. Whenever we transfer your personal data internationally, we take steps to ensure an equivalent degree of protection is afforded to it in accordance with applicable data protection laws.

9. Data Security

We have put in place appropriate technical and organisational measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

10. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, and the purposes for which we process it.

11. Your Legal Rights

Depending on your location, you may have the right to:

• Request access to your personal data.
• Request correction of inaccurate or incomplete data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing.
• Request transfer of your personal data.
• Withdraw consent at any time, where consent is the basis for processing.

If you wish to exercise any of these rights, please contact us using the details on our website. You also have the right to lodge a complaint with your local data protection authority.

12. Children's Privacy

Our website and services are not directed at individuals under the age of 16, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so that we can take appropriate action.

13. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through the details provided on our website or refer to our registered address listed in the footer of this page.